Terms & Conditions

Website Terms of Use and Privacy Statements

Users of this website agree to be bound by the terms of use contained hereunder and by all rules and guidelines that may be posted here from time to time (collectively ‘Terms of Use’).

Should users of this website disagree with the Terms of Use, they should not access this website.

Spire Technology Inc. (“STI”) reserves the right to change the Terms of Use at any time and without prior notice.

STI Copyright Notice

Users of this website are authorised by STI to copy documents published by STI on the World Wide Web for either personal and / or non-commercial use only, provided that all copies that are made retain all copyrights and proprietary notices contained herein.

Unless specifically provided, nothing contained hereunder should be construed as conferring any license or right under STI copyright. No material that is made available on this website may be stored or transmitted by any means (and including but not limited to electronic, mechanical, scanning and recording) without the prior and express written permission of STI.

Trademarks and Intellectual Property Disclaimer

STI, the STI logo and all product names that appear in this website are among the trademarks and / or marks owned by STI. No trademark, service mark or any other license mark is granted to users in connection with the materials contained in this website.

  • Nothing contained hereunder shall be construed to confer in any way, with any license to any patent, trademark or service mark or any other intellectual property right of STI or any other third party.
  • STI makes no representation or offers no warranty that the use of this website’s information will not infringe and such patent, trademark or other intellectual property right of STI or any third party.

General Legal

Should users of this website respond with information (excluding personal information disclosed on non-public areas of the site, which is addressed under the Internet Privacy Policy) including questions, comments or suggestions about the content of this website, such information shall be deemed to be non-confidential and STI shall have no obligation whatsoever. Therefore, STI shall be free to use, disclose, reproduce and distribute this information to others without limitation.

STI shall be free to use any such suggestions, ideas, concepts, methodologies or techniques contained in such information for any purpose that it deems fit. This includes, but is not limited to developing, manufacturing and marketing products and services that incorporate such information.

STI shall, under no circumstances, be liable to any person or business entity for any direct or indirect, incidental or consequential, or any other damages based on any use of this website. This includes any lost profits, business interruption or loss of programs or information, even if STI has been specifically advised of the possibility of such damages in advance.

STI may, at its sole discretion, terminate or suspend access to all or any part of this website if it believes that any user has violated the Terms of Use, or that the user has conducted any fraudulent or offensive activity by means of any public area of this website. STI shall have no liability to any users or any other party for any / all claim or damages that may arise as a result of such termination.

Privacy Protection

STI is committed to protecting your privacy. The statement hereunder details the steps we take to protect the personal information of users that may visit this website. It describes the personal information that STI collects, the purpose for which such information is used and the user’s choices regarding STI’s use of it. By using this website, all users shall be deemed to have consented to the information collection and use practices described in this privacy statement.

Collection of information

Users may visit this website without entering any personal information. On certain pages, STI may ask for personal information in order to provide a service or carry out a transaction that the user has requested. In so doing, the personal information collected may include:

  • Name, contact details, title / role, employer’s name, telephone and fax numbers and the physical address of the employer or company
  • Information about the user’s employer or company and role / responsibility
  • Nationality or country of residence (that allows STI to determine the eligibility of export control regulations to receive information about certain technologies
  • Enquiries about STI’s products and services
  • Email marketing preferences
  • Information used to customise and facilitate the use of this website, including login and technical information
  • Information that may assist STI to identify the products and services that best fist the user’s requirements
  • Event registration information
  • User feedback about the website, products and services

Users are under no obligation to provide any such information and if they don’t, STI may not be able to fulfill the product or service request and, therefore, complete the transaction.

Automatic information collection

STI does not collect personal information from users that browse this website.  STI may collect information on the pages users view, the number of bytes transferred, the links that are clicked and the materials that are accessed.

In areas of the website that users enter with specific user identification, STI may connect this information with the user’s identity to determine their potential interest in STI’s products or services.

STI may also collect standard information that web browsers send to every website that users visit, such as the Internet Protocol (IP) address; browser type and capability, language, operating system and the date and time the user accessed the site and the website from which you linked to this website.  Should STI decide to send the user an email, such as through a list server or electronic newsletter, STI may collect information concerning what to do with the email, including information like the date and time of opening and the use of links.

STI’s use of Information

Communications. With the user’s permission, we may use personal information gathered via this website to inform users of products or services available from STI. When STI collects information that may be used to contact users about products and services, we will give you the opportunity to opt-out of receiving such communication. Each e-mail communication STI may send will include an ‘unsubscribe’ link which will allow users to stop the delivery of that type of communication. If users choose to unsubscribe, STI will remove them from the relevant list within 10 business days.

Website improvement. We may use personal information to improve our website and / or or to make the website easier to use.

Services and Transactions. STI may use personal information to carry out the transactions requested, like providing information on STI products and services, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, facilitating use of our websites and so forth. In order to offer users a more consistent experience in their interactions with STI, information collected by this website may be combined with information we collect by other means.

Disclosure in Public Areas

Users should be aware that when any personal information (including any other information or statement voluntarily made or disclosed by the user in a chat room or other discussion forum or any other public area of this site) it may be collected and used by other parties and may result in unsolicited messages from the third party. This type of activity is beyond STI’s control and this policy statement does not apply to such information. If the user does not want any comment or information provided to be viewed by third parties, such information should not be submitted in any public area of this site.

Our use of cookies and web beacons

Cookies are small files that a website saves to a user’s hard disk or to the browser’s memory. STI may use them to track and analyse:

  • The number of times a user may have visited the site
  • The number of visitors to the site
  • Visitors’ use of the site (including the effectiveness of online advertising)
  • Information that users provide such as preferences.

From time to time, STI may also store technical information that is useful for the user’s interaction with this website.

STI may use session cookies (cookies that are deleted when your browser session ends) to store user ID elements of the user profile, to facilitate the user’s movement around this website (particularly in connection with information searches and the placement of any orders) and other information useful in administering the session. Users have the ability to accept or decline cookies.

Most Internet browsers automatically accept cookies, but users can usually modify their browser settings to decline cookies, or to notify them when a cookie is being placed on their computer. If users choose to decline cookies, they may not be able to fully experience the features of STI’s website or other websites that they visit.

STI’s website may also may contain electronic images known as web beacons, sometimes known as single-pixel gifs. These allow us to count the number of users who have visited those pages. STI may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Disclosure of personal information. Except as described below, the personal information provided by visitors to this website will not be shared outside of STI and its controlled subsidiaries and affiliates without their permission.

Disclosure to service providers. STI contracts with other companies to provide services on its behalf, such as hosting websites, sending out information, processing transactions and analysing this website. STI provide these companies with only the personal information that they may need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure in connection with transactions. In connection with certain transactions, STI may disclose some or all personal information of users to financial institutions, government entities and shipping companies or postal services involved in fulfillment.

Disclosure to distributors. In responding to a request made by visitors to this site, STI may share their personal information with companies that distribute its products. In these cases, STI may provide these companies with only the information that they may require in order to respond to the request.  These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure for other reasons. STI may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on it. This is to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individuals.

Disclosure in connection with acquisitions or divestitures. Under certain circumstances STI may decide to sell, buy, merge or otherwise reorganise businesses in some countries for strategic or other business reasons. Such transactions may involve the disclosure of personal information to prospective or actual purchasers or receiving it from sellers. STI’s practice is to seek appropriate protection for information in these types of transactions.

Reviewing users’ personal information. In some cases, users may review and correct personal information provided through STI’s website by going to the page on which you provided the information. In all cases, users can make a request to review and correct their personal information collected via our websites or ask STI to stop using it by completing our ‘Contact Us’ form. STI may take steps to verify the user’s identity before providing access to any personal information. Users can help STI to maintain the accuracy of this information by notifying us of any change to your mailing address, phone number, or e-mail address.

Security practices. STI’s practices. STI is committed to protecting the security of the personal information supplied by users of this website. We use a variety of security technologies and procedures to help protect personal information from unauthorised access, use, or disclosure. This includes, for example, the storage of any personal information provided on computer systems that have limited access and are located in facilities to which access is limited. For sites that you login to, it is the user’s responsibility to ensure the security of their password and not to reveal this information to others. When users move around a site to which you have logged in to, or from one site to another that uses the same login mechanism, STI may verify your identity by means of an encrypted cookie placed on your machine.

Links to other websites. STI’s website may contain links to other websites such as it’s distributors, customers, sales affiliates, professional and government organisations and publications. STI may also link to third-party providers that host, maintain and operate online training. While STI may try to link only to sites that share our high standards and respect for privacy, STI is not responsible for the content, security, or privacy practices employed by other websites.

International transfer of personal information

Personal information collected on STI’s website may be stored and processed in the United States or any other country in which STI or its affiliates, subsidiaries or agents maintain facilities. By using this website, users consent to any such transfer of information outside of their own country.

Information on Children

STI does not knowingly collect information from children and does not target its website to collect information to children.

Enforcement of this privacy statement

If users have questions regarding this statement or STI’s handling of personal information, please contact us so that we may promptly address concerns in order to reach a satisfactory resolution.

Changes to this privacy statement

STI may update this privacy statement from time to time without notice.

In the event that this privacy statement is amended to materially expand the sharing or use of personal information in ways that are not disclosed in this statement, then STI shall try and seek the opt-in consent of users for any updates.

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